Cookie Policy
This policy explains what cookies are, how we use them on the LetHub platform, and your choices regarding their use.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website operators. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain until they expire or you delete them).
2. How we use cookies
We use cookies for the following purposes:
Strictly necessary cookies
These are essential for the Platform to function. They enable core features like authentication, session management, and security. The Platform cannot operate without these cookies.
Examples: Authentication tokens, session identifiers, CSRF protection tokens.
Functional cookies
These remember your preferences and settings to enhance your experience. They are not essential but improve usability.
Examples: Language preferences, dashboard layout preferences, billing period selection (monthly/annual).
Analytics cookies
These help us understand how users interact with the Platform so we can improve performance and design. All data is anonymised and aggregated.
Examples: Page views, feature usage, session duration, error tracking.
3. Third-party cookies
Some cookies on our Platform are set by trusted third-party services we use:
- Supabase:Authentication and database services. Sets session and security cookies. Privacy policy
- Stripe:Payment processing. Sets cookies for fraud prevention and session management. Privacy policy
- Vercel:Hosting and analytics. Sets performance monitoring cookies. Privacy policy
4. Your choices
When you first visit LetHub, you will see a cookie banner allowing you to accept or manage your cookie preferences. You can update your preferences at any time through your account settings.
Most web browsers allow you to manage cookies through browser settings. You can usually:
- View cookies stored on your device and delete them individually or in bulk.
- Block third-party cookies.
- Block all cookies from specific sites.
- Block all cookies from all sites.
- Delete all cookies when you close your browser.
Please note that blocking strictly necessary cookies will prevent the Platform from functioning correctly. You may not be able to log in or use core features.
5. Cookie list
| Cookie name | Type | Duration | Purpose |
|---|---|---|---|
| sb-access-token | Necessary | Session | Authentication session |
| sb-refresh-token | Necessary | Session | Session refresh |
| lethub_prefs | Functional | 1 year | User preferences |
| lethub_analytics | Analytics | 26 months | Usage analytics |
| _ga | Analytics | 2 years | Google Analytics |
6. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page. For material changes, we will notify you through the Platform.
7. Contact
Questions about cookies? Email privacy@lethub.co.uk or visit our contact page.